Comments on: Nationwide Discontinues Support for Microsoft Money Syncing

By: John Jennings

John Jennings — Wed, 06 Jan 2010 11:45:30 +0000

I chose Nationwide specifically because it offered the facility to integrate with Microsoft Money. I have 7 different flexaccounts and savings accounts and for many years the integration worked perfectly. My principal account averages 100 transactions a month so I was very disappointed when Nationwide withdrew the integration facility. I have written to customer services but only got the standard reply.

I have tried out a number of different shareware programmes but none work properly. Does anyone found a reliable program that converts from .csv into a format Money can read?

By: John Crawley

John Crawley — Thu, 03 Dec 2009 21:26:30 +0000

Very very disappointed, the main reason for me moving my main account to Nationwide in 2005 was the fact that they had full support for MS Money!
Nothing really to keep me with them now!

By: Gary

Gary — Mon, 30 Nov 2009 12:16:35 +0000

I agree with everything said here about the loss of the service. I have used Nationwide Internet banking since the day it started and have used MS Money since it first worked with the system. This for me is the latest indication that this institution is not as robust as I always trusted. On several fronts I have noticed a fall off in service, the internal oraganisation of the society appears to me to be in disarray, more often nowadays from Nationwide staff I hear “I am sorry you have found that to be the case’ or ‘I can only apologise for that’; these are the expressions of helpless people working in an oragnisation that is losing it’s grip. Nationwide is sliding downhill fast in my opinion. I believe serious cutbacks are taking place in Nationwide and at the highest levels I suspect there is concern for the Nationwide’s viability. I for one am getting out.

By: Mel Atkey

Mel Atkey — Fri, 20 Nov 2009 08:57:53 +0000

One thing nobody has mentioned — as Nationwide account holders, we are also shareholders. That means we have a vote. Maybe we should use it.

By: BlacksTTer

BlacksTTer — Wed, 18 Nov 2009 11:36:39 +0000

I am a long time user (15+ years) of MSMoney and Nationwide. I found it invaluable to keep on top of my finances.
Shouldn’t the banks be encouraging and supporting online banking? They are happy for me to act as an unpaid teller. I cant believe it is that onerous a task to support the MSMoney file exchange format?
I have written to Nationwide to complain, and I encourage you all to do the same.
Another line-item on my ‘Why I hate UK Banks’, list…

By: Dan

Dan — Sun, 15 Nov 2009 10:59:11 +0000

Sigh, Yes I also used the auto update feature, for the last ten years, so also very disappointed they have stopped, I will complain on line and in person they should (from reading this blog) support an OFX download so we can continue easy downloading and updating of our accounts.

Dan

By: Mel Atkey

Mel Atkey — Wed, 11 Nov 2009 23:48:20 +0000

I’ve found a conversion programme that works. It’s called MT2OFX.exe. The only thing is you need to go, on your accounts page, to the full version and set it to only download items after the last date you downloaded — otherwise it may duplicate some things. I’ve lodged an official complaint with Nationwide over the way they didn’t notify us properly of this change. For many people, it’s taken away their main reason for staying with them.

By: Steven W

Steven W — Mon, 09 Nov 2009 11:32:16 +0000

Hi all – can I urge you all to take this up with Nationwide direct through the secure messaging service inside the NW online banking web site AND by telephone asking to be put through to customer services or the online banking team.

If enough of us do it, hopefully they might listen and reinstate the ability for Money to automatically download transactions again.

Let’s try and get this sorted!

By: Phil

Phil — Fri, 06 Nov 2009 13:49:47 +0000

Hi Laurie – found your article whilst searching about the Nationwide shut-down.

A few people in the Wesabe forum share your opinions. A dedicated site has sprung out of that forum, to aggregate everyone’s comments.

It would be cool if you and your readers would leave a comment http://betteronlinebanking.co.uk/dear-nationwide-internet-banking-ofx and re-tweet (if you’re a Twitter user)

If we can concentrate the feedback and show the guys from Nationwide how important this is, we’re hoping they will re-consider.

Hope to see you there

By: Andy

Andy — Fri, 06 Nov 2009 10:17:06 +0000

I’m another one who has used Money and Nationwide for years and not looking forward to going back to checking my statement off each month! Will try the converters to see if they work.